Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rick Fairbairn

Rick Fairbairn

May 4, 2025

5  out of  5
rating by Rick Fairbairn
"I want to give a shout out to my acct rep, Jackie Burnside. I have an extensive line of insurance through State Farm and whether I'm making contact to add a vehicle, making changes to a policy, requesting proof of ins, etc...... Jackie is always quick to respond, handles it with grace and ease and does it all with a great attitude and a smile. Top notch customer service. I highly recommend Jackie to anyone looking for a reliable and helpful insurance agent. Thanks Jackie!"
We responded:
"Rick, thank you so much for sharing your experience with Jackie and our team. We love hearing about these experiences because that is exactly what we want and hope that you always know we love helping great people like you. Thank you and please dont keep her a secret!"
Profile photo of Maurizio

Maurizio

May 1, 2025

5  out of  5
rating by Maurizio
"Mike provided useful expertise and advice in a friendly but detailed manor which helped us selectively improve our insurance needs for home and auto. His agency provides great service and value, I highly recommend him and his team."
We responded:
"Maurizio, thank you for taking the time to share your experience. It was such a pleasure to talk you through your insurance quotes, answer questions, make adjustments and come to the right coverage protections for you. We feel honored to help protect your family and our community and strive to make it easy to understand. We are so grateful for amazing people like you. Thank you!"
Profile photo of an coughenour

an coughenour

April 28, 2025

5  out of  5
rating by an coughenour
"Friendly, Professional, Responsive, Great personalized service! I was in a situation where I needed insurance on a property as soon as possible, and Benita did a great job of listening, responding, walking me through the process, and helping me all the way through. Thank you so much!"
We responded:
"Thank you An for your awesome review. We love that you shared your experience with Benita. Our goal and purpose is to make insurance easy by listening, explaining and helping you and all of our customers with their insurance needs. Thank you for taking the time to share your experience. Please don’t keep Benita a secret!"
Profile photo of Kelly Payne

Kelly Payne

April 26, 2025

5  out of  5
rating by Kelly Payne
"Rosemary is the best. She is nice and not only helped me get insurance but she is personable and we enjoyed laughing and talking. Definitely recommended"
We responded:
"Kelly, thank you for your kind words. Rosemary is amazing and so fun to talk to and most importantly cares about her customers. Thank you for allowing her to help you. Please don’t keep her a secret! Thanks again!"
Profile photo of Eddie Wright

Eddie Wright

April 22, 2025

1  out of  5
rating by Eddie Wright
"I'm 70 years old and have been with State Farm since I was 17. Outrageous price increases have resulted in breaking all ties with this company."
We responded:
"Eddie, thank you first and foremost for your loyalty over the years. We truly appreciate you and understand your frustration. Although I truly wish our local office, for whom your review was given, would be able to control prices, this is all done at a corporate level. I hope our local office provided you with more than a 1 star service experience. Annually our goal is to meet or at minimum discuss your policies. If you haven’t taken us up on that offer, please give us a call. These discussions help us to discover additional discounts you may qualify for that help make your insurance premiums much more attractive. Please always know we would always love to have you back. Teaser rates for many companies are out there so if things change for you, please know we would love to bring you back. Thanks again! "
Profile photo of blayke billman

blayke billman

April 11, 2025

5  out of  5
rating by blayke billman
"Rosemary helped me to get car insurance and was very kind!"
We responded:
"Blayke, Thank you for giving Rosemary and our office a 5 star review. Insurance and helping our customers is what we love to do. Please don’t keep Rosemary a secret. Thanks again!"
Profile photo of Tyler Haskins

Tyler Haskins

April 10, 2025

5  out of  5
rating by Tyler Haskins
"Mike was incredible friendly and very helpful! He was able to provide sound financial advice while demonstrating great customer service."
We responded:
"Tyler, thank you my friend. It was great having a good discussion with young professional who is already working to secure their financial future. Your future self will thank you! Thank you for your kind words and please don’t keep us a secret!"
Profile photo of Aderica Truesdale

Aderica Truesdale

March 1, 2025

5  out of  5
rating by Aderica Truesdale
"Rosemary was a great help and patient!"
We responded:
"Aderica, thank you for sharing your experience with Rosemary at our Woodruff office. Rosemary is awesome and having you recognize it really makes us proud. Please don’t keep Rosemary a secret and thank you again!"
Profile photo of Uriah Lee

Uriah Lee

February 28, 2025

5  out of  5
rating by Uriah Lee
"If you’re looking for a good State Farm agent, I definitely recommend Mike Livesay and his team. They’re personable and they care about you as a person. They work hard to help with all your insurance needs."
We responded:
"Uriah, thank you so much for your kind words. We love serving you and all of our great customers. We are always here for your questions and if we can serve you or anyone you know and love, please let us know. Thanks again!"
Profile photo of Yakira Choice

Yakira Choice

February 5, 2025

5  out of  5
rating by Yakira Choice
"I had the pleasure of working with Tonishea, and I can confidently say that the experience was outstanding. From the very first consultation, Tonishea was incredibly knowledgeable, patient, and thorough in explaining my insurance options. She took the time to understand my needs and provided personalized recommendations that best fit my situation. The entire process was seamless, and I felt completely supported. I highly recommend Tonishea to anyone looking for professional, reliable, and friendly service."
We responded:
"Yakira, thank you for sharing your experience with Toni. I am so glad to hear you appreciated her knowledge and patience in explaining the coverages and her professional and courteous service. What we do matters and we love it when it gets recognized by our amazing customers!"
Profile photo of reba Moore

reba Moore

January 28, 2025

5  out of  5
rating by reba Moore
"Great help in understanding my policy work. Thank you Rosa"
We responded:
"Reba, thank you for your 5 star review. Benita is so caring and loves taking care of her customers. Please don’t keep us a secret:). Merry Christmas "
Profile photo of Tiyanna Abney

Tiyanna Abney

January 26, 2025

5  out of  5
rating by Tiyanna Abney
"I love Jackie! I switched my auto and renters with ease! She is the BEST!"
We responded:
"Tiyanna, thank you for taking the time to share your experience with Jackie and our office. We are so glad to hear your experience was easy and we agree Jackie is the best and our awesome team loves serving amazing people like you! "
Profile photo of Antwoin Williams

Antwoin Williams

January 26, 2025

5  out of  5
rating by Antwoin Williams
"Ask for Jackie! I was able to switch my car coverage and she saved me hundreds of dollars!"
We responded:
"Antwoin, thank you for sharing your experience with Jackie. We’re thrilled she was able to save you hundreds on your insurance while improving your coverage. It’s always our goal to provide exceptional service and peace of mind. If you ever need anything else, don’t hesitate to reach out.!"
Profile photo of Antonetta Moore

Antonetta Moore

January 26, 2025

5  out of  5
rating by Antonetta Moore
"I love Jackie! She thoroughly explained life insurance and the importance of it! Ask for JACKIE!"
We responded:
"Antonetta, thank you for sharing about your experience with purchasing life insurance from Jackie and our office. Life insurance is so very important and affordable and Jackie loves helping protect families like yours!"
Profile photo of Nitoya Roberts

Nitoya Roberts

January 22, 2025

5  out of  5
rating by Nitoya Roberts
"Working with Toni was amazing. She was fast, efficient, and effective in getting my kids life insurance policies in a timely manner. She made us feel valued and appreciated! I definitely recommend her for your insurance needs!"
We responded:
"Nitoya, thank you for sharing your experience with us about Toni. Her goal and ours is to help make insurance easy. Help you and all our customers feel values and appreciated because we truly do. Please don’t keep Toni a secret!"
Profile photo of Miranda Paradise

Miranda Paradise

January 22, 2025

5  out of  5
rating by Miranda Paradise
"Met with Tonishea Roberts and she set me up with a marvelous policy. It was so easy and hassle free, gives me great comfort knowing that everything is taking care of. I was amazed at the knowledge and professionalism administered during my appointment, Definitely recommend settling your insurance needs here with Tonishea!"
We responded:
"Miranda, thank you for taking the time to share your experience with Toni and our office. I love to hear you express Toni’s knowledge and professionalism in helping you. Please don’t keep her a secret. Thanks again!"
Profile photo of Ashley Rodriguez

Ashley Rodriguez

January 22, 2025

5  out of  5
rating by Ashley Rodriguez
"I had the pleasure of working with Tonishea at State Farm, and I couldn’t be more impressed! She was incredibly attentive, always paying close attention to the details and my specific needs. Tonishea made sure that my family and I had the right coverage and took the time to explain everything clearly. Thanks to her, we now have peace of mind knowing we’re fully covered. Highly recommend Tonishea for anyone looking for a professional and caring insurance agent!"
We responded:
"Ashley, thank you for taking the time to share your experience with Toni. Having the right coverage is what we are about. Protecting your income and assets allows you to have peace of mind. Thank you for allowing us to serve you!"
Profile photo of anyla smith

anyla smith

January 22, 2025

5  out of  5
rating by anyla smith
"Tonishea did an amazing job explaining insurance to me! She broke down all the details in a way that was easy to understand and guided me through the process of signing up for a policy. I feel confident and well-informed thanks to her help!"
We responded:
"Anyla, I am so glad to hear Toni helped easily explain how your insurance works. We are passionate about helping our great customers and we are so grateful you gave us the opportunity to help. "
Profile photo of Suga Smile

Suga Smile

January 22, 2025

5  out of  5
rating by Suga Smile
"I came in today to pay my bill and Tonishea was at the front desk was so friendly and helpful. No one likes having to spend money on insurance but she was so sweet and made my day."
We responded:
"Thank you so much Suga for your review for Toni. Yes, insurance isn’t always fun but when you need it we will be there to help. I am glad you had a great experience with Toni. She is great!"
Profile photo of Deon Carter

Deon Carter

January 11, 2025

5  out of  5
rating by Deon Carter
"I spoke with Dave T., and I must say that Dave was one of the most knowledgeable and patient people I have ever spoke with. His level of professionalism and knowledge was truly remarkable. Dave, I am grateful for all of your help and thank you for being "Like a Good Neighbor"! Go State Farm!"
We responded:
"Thank you, Deon, for your amazing review! We’re thrilled that Dave’s knowledge, professionalism and dedication to being a good neighbor made such a great impression. Providing remarkable service is what we’re all about! If you’re look for reliable, knowledgeable insurance experts who truly care, give us a call today. We’d love a chance to service your friends, family and neighbors and protect what matters most to them. "
Profile photo of Torrey Crosby

Torrey Crosby

December 29, 2024

5  out of  5
rating by Torrey Crosby
"Rosemary was very helpful. She was very quick to get our insurance started and all the info we needed to send back to the car dealership so we could drive off with our new car"
We responded:
"Hi Torrey, Thank you so much for your great review! Providing excellent customer service and personalized insurance support is always our top priority. We’re thrilled to know you had such a positive experience with our team. If you ever need assistance with auto, home, or life insurance, we’re here to help every step of the way. We appreciate your trust and look forward to serving your insurance needs in the future! #InsuranceSupport #CustomerExperience #HereToHelp"
Profile photo of Anthony Alexander

Anthony Alexander

December 21, 2024

5  out of  5
rating by Anthony Alexander
"I contacted Rosemary B and asked her to help me with lowering my auto insurance costs. I had an outstanding experience. She was very knowledgeable and took time to patiently answer all my questions. She made the process smooth and stress-free, which helped me to fully understand my options. Most importantly, she successfully reduced my premium while maintaining the right level of coverage for my car. I felt confident and reassured throughout the entire process. I highly recommend her. Thank you Rosemary and Mike!"
We responded:
"Thank you, Anthony, for sharing your experience! We’re thrilled to hear how Rosemary made your call stress-free and took the time to address your concerns with patience and care. At our office, we’re committed to helping our customers find the right coverage while uncovering every possible discount. Your recommendation means so much to us, and we’re grateful for the opportunity to assist you!"
Profile photo of Melissa Windham

Melissa Windham

December 15, 2024

5  out of  5
rating by Melissa Windham
"Taylor was so helpful when I spoke to her!! Would highly recommend!"
We responded:
"Thank you, Melissa, for your amazing five-star review about Taylor! She is truly dedicated to providing exceptional service and making every client feel supported and valued. We’re so glad she was able to assist you and create such a positive experience. At our office, we strive to deliver personalized and professional service, and Taylor embodies that commitment every day. If you ever have any questions or need further assistance with your insurance needs, don’t hesitate to reach out. We appreciate your trust and kind words!"
Profile photo of Tom Grindstaff

Tom Grindstaff

December 13, 2024

5  out of  5
rating by Tom Grindstaff
"Mike is a true professional. He explained what insurance we needed, and didn't need, in ways we could understand, and he took the time to learn our situation. His personal touch saved us almost $2500 from our previous insurer, and he fixed our coverage gaps so we were actually covered for future issues. If you haven't reviewed your policy in a while, or your agent hasn't reached out to you this year to do that, then you owe it to yourself to give Mike a call and get a quote!"
We responded:
"Thank you, Tom, for your thoughtful review! It’s always our goal to provide professional and personalized service, and we’re thrilled to have saved you nearly $2,500 but also helped close those critical coverage gaps. Especially as you and your family are about to start a business. Taking the time to understand each client’s unique situation is what sets us apart, and we’re glad it made a difference for you. For anyone reading this, if it’s been a while since your policy was reviewed or your agent hasn’t reached out to ensure you’re properly covered, don’t wait—give us a call! We’d love to help you save and provide the peace of mind that comes with knowing your coverage is exactly what you need."
Profile photo of Scott Daar

Scott Daar

December 12, 2024

5  out of  5
rating by Scott Daar
"Recently I was shopping for a new insurance carrier for Home and Auto. I shopped 4 carriers. StateFarm was not the lowest cost. However, Rosemary was the most thorough with me, she reviewed line by line all of the differences in coverage and showed where we would be receiving a LOT more coverage for less than 1% difference in out of policy costs. *there is a drive safe and save, where in a few months our rate should actually drop as well."
We responded:
"Thank you, Scott, for your thoughtful five-star review about Rosemary! While we may not have been the cheapest among your four quotes, we’re thrilled to hear how Rosemary’s detailed explanations of coverages and their benefits made the difference for you. Our priority is always to provide professional and personalized service, ensuring you fully understand how your policy works and how it protects you. Rosemary’s dedication to helping clients make informed decisions is a perfect example of the care we strive for every day. Thank you for choosing us for your insurance needs, and we’re here to help anytime!"