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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Courtney Hairgrove

Courtney Hairgrove

September 18, 2024

5  out of  5
rating by Courtney Hairgrove
"Jackie Burnside is amazing! She helped me easily bundle my home and auto insurance. I talked with other agents and none made it as simple and easy as she did. I would definitely recommend her and I will refer her to other people!"
We responded:
"Courtney, thank you so much for taking the time to share your review about Jackie and our office. Our goal is to make auto and home insurance simple and easier to understand. We are so glad Jackie was able to do that for you. Please do not keep us a secret. We love helping our neighbors❤️"
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Spencer Brown

September 5, 2024

5  out of  5
rating by Spencer Brown
"Tif is amazing"
We responded:
"Spencer thank you for your 5 star review of Tiffany and our office. She strives to always take great care of our customers and make sure that we ask questions to understand what is important to you. Thanks again!"
Profile photo of Maya McDaniel

Maya McDaniel

August 27, 2024

5  out of  5
rating by Maya McDaniel
"Ms. Jackie Burnside was amazing! Very kind, informative, timely, + helpful with all I needed. Great for anyone needing coverage!"
We responded:
"Maya, thank you for taking the time to share your thoughts on Jackie and your amazing experience. Jackie and our team love helping our great customers with their insurance and financial service needs. Please don’t keep Jackie and our office a secret. Thank you again!"
Profile photo of Reina Alcantara

Reina Alcantara

August 21, 2024

5  out of  5
rating by Reina Alcantara
"Tabitha is awesome, polite and professional. She always try to help you find the best price for your needs. Amazing customer service ,very quick response time . Highly recommend!!!"
We responded:
"Reina, thank you so much for your 5 star Google Review. Tabitha is amazing and I am so grateful you took the time to share your thoughts on your experience. We love insurance and we are always here to serve you and anyone you would be so kind to refer. Thanks again!"
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mary mounce

August 5, 2024

5  out of  5
rating by mary mounce
"Jessica is awesome! She went out of her way to send me the information that I needed via links. Sweet, friendly and helpful. She represents State Farm very well."
We responded:
"Mary, thank you so much for your excellent review of Jessica in our office. She cares about helping our customers with their insurance and financial service needs. Please don’t keep Jessica and our team a secret. Thank you again!"
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JB

July 27, 2024

5  out of  5
rating by JB
"Mike Livesay and team are our State Farm Agency. Professional, courteous and caring. Always on top of our insurance needs. I highly recommend."
We responded:
"JB thank you for your awesome review. We love taking care of the auto, home, life and health insurance needs of our great customers. We strive to take care of business for our customers and we love it. Thank you again and please don’t keep us a secret. "
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Tony Johnson

July 13, 2024

5  out of  5
rating by Tony Johnson
"Tabitha Groves provided exceptional service throughout the process of obtaining insurance with precision, accuracy, and in a friendly manner. I would recommend the State Farm - Mike Livesay Agency and Tabitha Groves to anyone needing the services they provide. We are pleased, thus far, with this agency. Thank you for making the transition an uncomplicated and stress-free experience!"
We responded:
"Tony, thank you for giving Tabitha a wonderful review. We love helping great people like you. Tabitha is so amazing and she loves helping people with their insurance needs. Thank you!"
Profile photo of Selfie Queen

Selfie Queen

June 15, 2024

5  out of  5
rating by Selfie Queen
"Jackie was very helpful and I was very glad to have her helping me get insurance."
We responded:
"Selfie, thank you for your awesome review for Jackie. She and our team love helping our customers have the right insurance in place to protect their income and assets. Whether its auto, home, life or health supplement insurance we are here to help. Thank you again and please don’t keep us a secret. "
Profile photo of Matthew Duncan

Matthew Duncan

May 31, 2024

5  out of  5
rating by Matthew Duncan
"Thank you Carson for helping me with my insurance. Great customer service and a pleasure to talk to. Would highly recommend reaching out to him for all of your insurance needs."
We responded:
"Matthew thank you for your amazing review for Carson and our office. We love helping people with their insurance needs. We take great pride in taking care of our great customers like you. Thank you!"
Profile photo of Freda Melford

Freda Melford

May 31, 2024

5  out of  5
rating by Freda Melford
"Ms. Jackie Burnside Senior Account Manager of State Farm. Is So VERY PROFESSIONAL & HELPFUL TO ME ON EVERY VISIT and PATIENT AS WELL!! I SO APPRECIATE HER EXPERTISE!!!"
We responded:
"Freda, thank you for your great review for Jackie and our team. She is awesome! Our team’s focus is to help you protect those things that are most important to you. Thank you for allowing us to help you with your auto and homeowners insurance. "
Profile photo of Rhonda Tucker

Rhonda Tucker

May 29, 2024

5  out of  5
rating by Rhonda Tucker
"We were looking to change our Company for better rates! And we found them with @State Farm (CARSON) Help me in so may ways! Very down to earth folks, great Communication!! Thanks Team for saving us money and making the process easy!! God Bless!!"
We responded:
"Rhonda, thank you for your awesome review. Carson and our team love helping great people like you. Thank you for not keeping us a secret. There are so many who need to have a great conversation to make sure they have the best coverage possible. Our goal is to protect what matters most for our amazing customers. God bless you and your family too:)"
Profile photo of Kadiesha Jackson

Kadiesha Jackson

May 29, 2024

5  out of  5
rating by Kadiesha Jackson
"Very grateful for Jakie she was very helpful"
We responded:
"Kadiesha, thank you for your awesome review. Jackie is amazing and we thank you so much for allowing us to help you with your insurance needs. Please don’t keep us a secret:)"
Profile photo of Jared Johnson

Jared Johnson

April 24, 2024

5  out of  5
rating by Jared Johnson
"Grant, helped me a lot and was very patient"
We responded:
"Jared thank you for your review. Grant does a great job putting the customers needs first and strives to have great conversations that help him accomplish the goals the customers have with their insurance needs. Please don’t keep him a secret. He loves referrals. "
Profile photo of Tequila James

Tequila James

April 20, 2024

5  out of  5
rating by Tequila James
"Jackie has been the best. I am so glad I chose this agency. Someone is always available to assist and very professional."
We responded:
"Tequila, thank you for your review and your spot on comments about Jackie. We are so glad you allow us to help you with your insurance needs. Please don’t keep Jackie and our team a secret. Thank you again!"
Profile photo of Phyllis Fann

Phyllis Fann

April 12, 2024

5  out of  5
rating by Phyllis Fann
"Grant set us up with our newer car purchase and was very helpful and very professional."
We responded:
"Phyllis thank you for your awesome Google review and sharing how Grant was able to take care of you. Our goal is to help you with all of your insurance needs and we were glad to see that he took great care of you for your auto insurance. If you ever need any homeowners or renters insurance or any life insurance or health insurance we would be honored to help you. Thank you!"
Profile photo of Janice Gordon

Janice Gordon

March 19, 2024

4  out of  5
rating by Janice Gordon
"Do their best to help you solve your problem but the roof adjuster is good at not giving approval for a new roof. I now have multiple leaks and water spots that never go away."
We responded:
"Janice, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business. I am sorry to hear about your roof. I will look into it on our side and see what I can find out. The claims department is separate from our office but we will do everything we can to help you get a clear understanding. "
Profile photo of Antonio Gidron

Antonio Gidron

March 12, 2024

5  out of  5
rating by Antonio Gidron
"Jacky Burnside was very helpful. She gets you the coverage you deserves."
We responded:
"Antonio, thank you for your review. You deserve to have the right coverage and I appreciate you recognizing our process Jackie did to ask you questions to find out what is important to you to help you have the insurance coverages you absolutely deserve. Please don’t keep us a secret. We want to provide this experience with those you love and care about too. Thank you!"
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jan woodard

March 7, 2024

5  out of  5
rating by jan woodard
"Benita is such a blessing to deal with. She is very helpful with all of our insurance needs. It’s nice that they know us by name when we walk in"
We responded:
"Jan, thank you for your 5 star Google Review. We truly do care to get to know our customers and appreciate you for recognizing Benita. She cares so much as we all do to protect our customers income and assets."
Profile photo of Karina Fish

Karina Fish

March 3, 2024

5  out of  5
rating by Karina Fish
"Mike is the best in the business! Our experience with Mike and his team has been nothing but the best. He is incredibly attentive and quick to respond to any concerns or needs. We were involved in an accident and he was there every step of the way, guiding us through the entire process. Having our agent just a phone call away was a game-changer. It was so refreshing to speak to a real person instead of navigating through an automated system. Great customer service. Highly recommend Mike Livesay at State Farm!"
We responded:
"Karina, thank you for allowing me and our office to serve your family. It is our goal to provide you the best experience and to deliver on our promise of being the best agency you have been apart of. Thank you again and know we are always here for you!"
Profile photo of Stanley Gantt

Stanley Gantt

March 2, 2024

5  out of  5
rating by Stanley Gantt
"Agents have been quick and courteous"
We responded:
"Stanley thank you for your five star review. Our team loves helping people with their insurance needs, and our goal is to protect your income and assets. Thank you again for allowing us to serve you."
Profile photo of Rashunda Madden

Rashunda Madden

February 12, 2024

5  out of  5
rating by Rashunda Madden
"Tiffany was so informative and great. Her customer service skills are exceptional and I happy I was able to start my families insurance policies with this agency."
We responded:
"Rashinda, thank you for taking the time to share your 5 star review about Tiffany and our office. She is wonderful and we are so grateful you allowed us to help you with your families life insurance and other insurance needs. "
Profile photo of Hamadi

Hamadi

February 10, 2024

5  out of  5
rating by Hamadi
"I worked with Carson and he was great. Professional, polite, flexible and listening to what I need without being pushy. Recommended."
We responded:
"Hamadi, thank you for taking the time to give Carson and our agency a review. Insurance and protecting people is what our team enjoys and we feel what we do matters so much. Thank you for allowing us to serve you!"
Profile photo of Sandra Thomas

Sandra Thomas

February 9, 2024

5  out of  5
rating by Sandra Thomas
"Highly recommend Carson Reynolds for all insurance needs. Very professional. Thank you for your great assistance. Sandra Thomas"
We responded:
"Sandra,thank you so much for your review. Carson and our great team love helping people with their insurance needs and we hope to serve you for many years to come!"
Profile photo of T'Ara Berry

T'Ara Berry

February 2, 2024

5  out of  5
rating by T'Ara Berry
"I recently worked with Carson for renters insurance. He made the entire process smooth, he took his time explaining the coverages to me. I appreciate his patience and thoroughness! I’m looking forward to working with Carson as I start my process to obtain additional life insurance coverage !"
We responded:
"T’Ara thank you so much for your 5 star Google Review. Renters Insurance is so important to protect the items in your home. Carson is awesome and he is very knowledgeable to help you with life insurance also. Thank you again! "
Profile photo of Joseph Collins

Joseph Collins

January 4, 2024

5  out of  5
rating by Joseph Collins
"Great Assistance, fast response Thank You !"